News: Recently, CAG has presented a report on performance of PM Jan Arogya Yojna.
Objectives:
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- To achieve the vision of Universal Health Coverage (UHC).
- To reduce out of pocket expenditures for poor and vulnerable sections.
- Ensure availability, accessibility and affordability.
Features:
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- It is a centrally sponsored scheme.
- It is the world’s largest health assurance scheme fully financed by the government.
- It is one of the components of Ayushman Bharat. Other being Creation of Health and Wellness Centres (HWCs).
- It provides health cover of Rs 5 lakhs per family per year for secondary and tertiary care hospitalization across public and private empaneled hospitals across India.
- It provides cashless access to healthcare services for beneficiaries at the point of service.
- There is no cap on family size.
- It covers upto 3 days of pre-hospitalization and 15 days of post-hospitalization expenses.
- The identification of beneficiaries is done through deprivation and occupational criteria of the Socio-Economic Caste Census (SECC) for both rural and urban areas.
- Three modes of implementation:
- Assurance/Trust model: State Health Authority directly reimburses the health care providers eliminating the intermediary role of insurance companies.
- Insurance model: SHA pays premium to insurance company, selected through tendering process.
- Mixed model: it is the mix of above two.
- The scheme is completely funded by the government and the cost is equally shared between centre and states as:
- 90:10 – for northeast and three Himalayan states (Jammu & Kashmir, Himachal Pradesh and Uttarakhand)
- 60:40 – for other states and UTs with legislature.
- The scheme promotes transparency and accountability as-
- 4 modes verification of beneficiaries via Aadhaar based e-KYC, fingerprint, iris scan and face authentication.
- Anti-fraud units are envisaged to counter fraudulent transactions and entities by carrying out surprise inspections, imposing penalties etc.
- Provision of whistleblower policy to ensure the anonymity of griever.
Achievements:
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- 33 states and UTs are participating in the implementation of scheme.
- 58 crore Ayushman cards issued.
- 27353 hospitals are empanelled.
- 82% of Ayushman cards are issued in rural areas. (Rural Empowerment)
- 48% female hospital admissions. (women Empowerment)
Issues highlighted by CAG report:
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- Inadequate beneficiary registration: Only 73% (7.87 crore) of the total targeted households of 10.74 crore were registered.
- Around Rs 6.97 crore was allotted to the treatment of patients already declared dead previously in the database.
- Almost 7.5 lakh beneficiaries were linked to single mobile number.
- Irregularities in identification as only 2.08 crore households were identified from SECC-2011 database.
- Hospital empanelment and management issues:
- Shortage of infrastructure, doctors, equipments.
- Some Empanelled Health Care Providers (EHCPs) neither fulfilled minimum criteria of support system and infrastructure nor conformed to the quality standards.
- Many beneficiaries were even charged for the treatment.
- Poor claims management:
- 57 lakh claims took more than the specified time of 12 hours in approval of pre-authorisation.
- There is delay in submission of claims by hospitals.
- Financial Mismanagement:
- Many states did not maintain separate escrow account for PMJAY.
- National Health Authority (NHA) and State Health Authority (SHA) fail to comply with the instructions of government of India to track the expenditure flow through PFMS.
- Monitoring and Grievance Redressal:
- Many states did not adopt the whistleblower policy.
- State grievance redressal committees are either not constituted or meetings not held.
- Lack of infrastructure and staff.
- Delay in grievance redressal as less than 10% of grievances were redressed within a turnaround time of 15 days.
Recommendations:
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- Beneficiary identification and registration:
- Strengthen the mechanism to avoid delay and weed out ineligible beneficiaries in a time-bound manner.
- Validation checks to increase accuracy and reliability of data.
- Setting up of designated IEC cells to increase awareness about the scheme.
- Hospital empanelment and management
- Upgrade the quality of healthcare sector by increasing public expenditure.
- Encourage private hospitals to join the scheme.
- Monitoring mechanisms to curb out for pocket expenditure.
- Claims management:
- Time bound scrutiny and payment of claims.
- Ensuring that claim amount us utilised for infrastructure development.
- Financial management
- Every SHA to have designated escrow account to deposit their upfront share in time bound manner.
- Proper mechanism to map and identify the PMJAY beneficiaries to avoid overlap with other state specific schemes.
- Utilize PFMS to track the flow of expenditure.
- Monitoring and grievance redressal
- District Implementing Units to be formed with adequate manpower and infrastructure ensuring smooth functioning of Scheme.
- Initiate anti-fraud activities on urgent basis and penalize defaulters in timely manner.
- Ensure effective grievance redressal.
- Beneficiary identification and registration: