WHAT ARE THE CHALLENGES FACED BY THE CIVIL SERVICES

THE CONTEXT: On Civil Services Day 2025, Cabinet Secretary T.V. Somanathan highlighted democratic stewardship, lateral entry and transparency as reform pivots. The speech has revived the long‑running debate on “merit versus spoils” and the future shape of India’s public bureaucracy.

THEORETICAL FRAMEWORK: MERIT VS. SPOILS SYSTEM

ASPECTMERIT SYSTEMSPOILS SYSTEM
Basis of AppointmentRigorous, independent selection based on qualifications and examsPolitical patronage: appointments based on loyalty
ObjectiveBuild neutral, career bureaucrats for independent adviceReward supporters of the ruling party
Indian ContextUPSC-conducted exams for IAS, IPS, etc.Rare; mostly avoided post-independence
Global ExampleUK, India, most modern democraciesUS (pre-1883), some developing countries
AccountabilityRule of Law, code of conductPartisan loyalty

NOTE: Indian Constitution adopted the meritocratic‑Weberian model to secure “constitutional morality” and “continuity in administration” while the US shifted in 1883 via the Pendleton Act.

CURRENT SCENARIO — DATA & DIAGNOSTICS

    • Cadre Deficit: Authorised IAS strength of 6,858 vs in‑position at 5,542 having 19% vacancy.
    • Centre‑State Imbalance: Only 442 IAS serve on Central deputation against a need of 1,469 (DoPT Demands for Grants 2024).
    • Lateral Entry Stock‑take: 63 recruits since 2018; 57 still in post; 45 new JS/Dir/DS posts advertised (Aug 2024) — biggest intake yet.
    • Capacity Building Pulse: iGOT Karmayogi hosts 3.53 lakh e-content resources for 1.71 crore registered users (Economic Survey 2024).
    • Governance Scorecards:
      • World Bank–WGI Government Effectiveness: India at ~52 percentile (2023) — middling but improving.
      • OECD Trust Survey 2023: Only 39% of citizens trust national governments across the OECD; India lacks an official gauge, but periodic CSDS polls reflect similar, middling trust.

THE CHALLENGES:

    • Erosion of Political Neutrality: The Centre for Policy Research‑led a big‑data study of the Indian Administrative Service (IAS), which showed that an officer’s average post‑tenure is barely sixteen months, far below the three-year norm repeatedly recommended by reform panels. Such rapid rotations create dependence on the political executive and discourage frank, evidence-based advice.
      • The Supreme Court in  S. R. Subramanian v. Union of India (2013) ruled that bureaucrats are not obliged to act on oral directions and directed the Union and State governments to constitute Civil‑Services Boards to guarantee fixed tenures. Implementation, however, remains patchy.
    • Politicisation of Postings and the “Vacancy Bazaar”: The Vohra Committee Report (1993) documented a systemic nexus among criminals, politicians, and officials that exploited transfers as a rent-seeking instrument. In policing, the Prakash Singh judgment (2006) mandated a two-year minimum tenure for key police posts; yet, most States have not enacted the required Police Acts or empowered Police Establishment Boards, leading to continued patronage-driven postings.
    • Skill Deficit in a Hyper‑Specialist Era: Artificial‑intelligence regulation, climate‑risk modelling and cyber‑security demand technical depth that the predominantly generalist IAS cadre cannot always supply. Since 2018 the Union Public Service Commission has recruited only sixty‑three lateral entrants to senior positions—less than 1 per cent of Group‑A strength—leaving most ministries still short of domain expertise.
    • Mission Karmayogi’s Integrated Government Online Training platform (iGOT Karmayogi) now hosts 353,000 digital learning resources for 17.1 million registered officials, but uptake is uneven and many State‑level officers lack reliable broadband access.
    • Corruption and Rent‑Seeking: Transparency International’s Corruption Perceptions Index 2024 assigns India a score of 38/100 and a rank of 96, reflecting a gradual slide since 2020. Discretionary powers over land conversion, mining leases, and public procurement remain major choke‑points. The Karnataka Lokayukta Report (2011) estimated a revenue loss exceeding ₹16,000 crore from illegal iron‑ore mining, implicating 797 officials across departments.
    • Silo‑ised Working and Legacy “File Culture”: Departmental turf battles slow flagship programmes; for example, overlapping sewerage works under Swachh Bharat Mission and Namami Gange caused cost overruns in Uttar Pradesh (Comptroller and Auditor General audit, 2023). The Second Administrative Reforms Commission urged a “whole‑of‑government” outcome budget, but most ministries still measure success by expenditure rather than impact.
    • Performance Management Lag: The Department-related Standing Committee on Personnel, Public Grievances, Law and Justice observed in 2024 that over 95% of Group A Annual Performance Assessment Reports are rated “Very Good” or “Outstanding,” which undermines differentiation and meritbased incentives. Multi-source, 360-degree feedback introduced under Mission Karmayogi is still at a largely pilot stage and lacks guaranteed anonymity, limiting candor.

THE WAY FORWARD:

1. Civil Services Ethics and Independence Bill, 2025

    • Statutory fixed tenure of three years for all field and secretariat posts, giving legislative effect to the T. S. R. Subramanian v. Union of India ruling that already mandates Civil‑Services Boards and a bar on oral orders.
    • Cooling‑off and lobby register. A mandatory two‑year cooling‑off before a retired officer can join any firm that had business with her department, plus public disclosure of all meetings with lobbyists—modelled on the United Kingdom Civil Service Code.
    • Annual “declaration of interest.” Officers must upload an assets‑and‑interest statement to a public portal—a long‑standing recommendation of the Second Administrative Reforms Commission (ARC‑II).

2. All‑India Specialist Services under Article 312

    • Create three permanent services—Indian Health Service, Indian Environmental Service, Indian Digital Governance Service—as permitted by Article 312 of the Constitution.
    • Recruitment through the Union Public Service Commission plus lateral induction of eminent technologists and domain scientists; vacancies filled transparently, unlike the ad‑hoc lateral‑entry route that has produced only 63 appointments since 2018.
    • Reserves one‑quarter of senior policy posts in each ministry for these specialists, echoing the Bhore Committee’s (1946) idea of a health cadre and the 15th Finance Commission’s call for climate‑literate bureaucracy.

3. Unified Human‑Resource Cloud (U‑HR Cloud)

    • A single Human Resource Information System (HRIS) that captures the career journey “from recruitment to superannuation” for every civil servant; integrates payroll, competency maps, and training credits drawn from the Integrated Government Online Training (iGOT Karmayogi) platform, which already hosts more than 350,000 micro‑courses for 17 million officials.
    • Embeds predictive analytics to flag looming skill shortages and diversity gaps—adapted from Singapore’s public‑sector HR Analytics Hub.

4. Outcome‑Linked Fiscal Transfers to States and Districts

    • Earmark ten per cent of all untied Central grants for a performance window, released only when States improve on the NITI Aayog Sustainable Development Goal (SDG) Index or the Aspirational Districts composite score.
    • Use district‑level “SDG scorecards” as trigger indicators—borrowing from the World Bank’s Performance‑Based Financing model for health.
    • Publish a “money‑for‑results dashboard” on the Public Financial Management System so citizens can track the link between outcomes and funds.

5. Performance‑Linked Compensation and Career Progression

    • Replace the non‑functional financial up‑gradation system with a Performance‑Linked Pay Band where increments depend on a composite score of departmental Key Performance Indicators (KPIs), citizen‑feedback surveys, and peer review—as envisaged by the Seventh Central Pay Commission’s chapter on Performance‑Related Pay.
    • Revive the Results Framework Document pioneered in 2009, integrate it with the Government e‑Marketplace, and auto‑generate a public scorecard each quarter.

6. Independent Civil Service Governance Council with a Behavioural Insights Wing

    • A statutory Civil Service Governance Council chaired by a retired Chief Justice, with a majority of external members drawn from academia and civil society; empowered to vet transfer matrices generated through an algorithm that balances tenure, local‑knowledge requirements, and family constraints.
    • Houses a Behavioural Insights Unit (BIU)—building on NITI Aayog’s pilot—to embed “nudge” techniques in programme design. The annual “Citizen Report Card” surveys feed directly into the BIU, ensuring that policy tweaks are evidence-based and user-centered.

THE CONCLUSION:

India’s civil services stand at an inflection point: from a colonial, rule‑book bureaucracy to a digital‑age, competency‑driven public service. A calibrated mix of merit safeguards, strategic lateral infusion, and technology-enabled capacity building can transform the “steel frame” into a “carbon-fibre frame”—strong yet flexible, fit for the aspirations of Viksit Bharat 2047.

UPSC PAST YEAR QUESTION:

Q. The Doctrine of Democratic Governance makes it necessary that the public perception of the integrity and commitment of civil servants becomes absolutely positive. Discuss. 2024

MAINS PRACTICE QUESTION:

Q. “Civil services in India are the steel frame of the nation, yet they require periodic reforms to remain effective.” Discuss the need for reforms in the Indian civil services in the context of contemporary challenges.

SOURCE:

https://www.thehindu.com/news/national/what-are-the-challenges-faced-by-the-civil-services-explained/article69546489.ece

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