CHALLENGES IN CSR ACCOUNTING: PATHWAYS TO MEANINGFUL IMPACT

THE CONTEXT: In India, CSR gained legal status by enacting Section 135 of the Companies Act, 2013. This landmark legislation mandates that companies meeting specific financial thresholds must allocate 2% of their average net profits from the preceding three years towards CSR activities. CSR aligns corporate objectives with the UN’s SDGs, promoting inclusive growth and environmental sustainability.

THE CHALLENGES:

    • Lack of Clear Objectives: Many companies initiate CSR activities without well-defined goals or alignment with their core business strategies. This leads to fragmented efforts that fail to effectively address pressing social or environmental issues.
    • Insufficient Stakeholder Engagement: CSR initiatives often neglect the input and expectations of key stakeholders such as employees, customers, suppliers, and local communities. The lack of stakeholder engagement undermines participatory governance, a key principle in sustainable development.
    • Limited Resources for Smaller Businesses: Small and Medium Enterprises (SMEs) often lack the financial resources, expertise, or dedicated teams to implement effective CSR programs. Due to resource constraints, SMEs are critical for achieving inclusive growth but face challenges in complying with CSR mandates.
    • Fund Utilization: Funds allocated for rural healthcare may remain unutilized due to delays in project execution by implementing partners. Weak monitoring mechanisms exacerbate fund utilization inefficiencies.
    • Difficulty in Measuring Impact: Assessing CSR initiatives’ social and environmental outcomes is complex due to the absence of standardized metrics or frameworks. For example, a manufacturing firm may struggle to quantify carbon emission reductions from a green energy project.
    • Reputation Risks (Greenwashing): Greenwashing refers to companies overstating their environmental or social contributions, which can lead to reputational damage when exposed. Greenwashing undermines genuine CSR efforts and erodes stakeholder confidence. For example, a beverage company marketing itself as eco-friendly while engaging in unsustainable water extraction practices risks losing consumer trust.

INSTANCES OF CSR CHALLENGES AND HOW COMPANIES OVERCAME THEM:

Company           Challenge            Solution                 Outcome
  • Coca-Cola –Water Resource Management.
    • Criticized for over-exploiting water resources in India, leading to public protests and reputational damage.
    • Launched water stewardship programs focused on replenishing water sources.
    • Partnered with NGOs to implement rainwater harvesting systems.
    • Achieved “water neutrality” by replenishing more water than it consumed globally by 2020.
    • Restored community trust through transparent reporting.
  • Walmart – Labor Rights Violations.
    • Accused of child labor practices in Bangladesh and gender discrimination issues globally.
    • Strengthened supplier audits to ensure compliance with ethical labor standards.
    • Launched diversity programs to promote gender equality.
    • Improved supplier accountability through stricter compliance mechanisms.
    • Enhanced brand image as a socially responsible employer.
  • HUL (Hindustan Unilever Limited)– Greenwashing Allegations.
    • Accused of using CSR as a marketing strategy rather than genuine social impact (e.g., hygiene awareness campaigns linked to product promotion).
    • Shifted focus to long-term community health projects like Swachh Aadat Swachh Bharat initiative aligned with Swachh Bharat Abhiyan goals.
    • Partnered with NGOs for independent monitoring of project outcomes.
    • Increased credibility by aligning CSR efforts with national priorities.
  • Samsung India – Bridging Digital Divide.      
    • Addressing the lack of access to digital education tools among underprivileged students during the COVID-19 pandemic.
    • Launched Smart Classrooms equipped with tablets, smartboards, and learning apps across Navodaya Vidyalayas nationwide.
    • Partnered with IITs for skill development courses under Samsung Technical Schools initiative.
    • Benefited over two lakh students by improving digital literacy and access to modern learning tools.
  • KPMG Report on Geographic Bias.
    • Companies concentrated CSR spending near urban headquarters, neglecting underdeveloped regions most in need of resources.
    • Government mandated that unspent CSR funds be transferred to central or state welfare funds under the Companies Act amendments (2021).
    • Encouraged companies to align CSR spending with backward districts identified under the Aspirational Districts Program by NITI Aayog.
    • Directed CSR spending toward underdeveloped regions, addressing geographic disparities in resource allocation.

 THE WAY FORWARD:

    • Defining Clear and SMART Objectives: Companies should adopt the SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) for setting CSR objectives. This ensures alignment with both corporate values and societal needs. Aligning CSR goals with India’s Sustainable Development Goals (SDGs), such as SDG 4 (Quality Education) and SDG 3 (Good Health), enhances national development outcomes.
    • Early Stakeholder Engagement: Conduct stakeholder mapping and consultations to incorporate diverse perspectives into CSR planning. The NITI Aayog advocates for participatory governance in CSR to ensure inclusivity and relevance.
    • Starting Small and Scaling Up: Before scaling up, begin with low-cost, high-impact initiatives that align with core business values. Government incentives, such as tax benefits for SMEs engaging in CSR, can encourage participation.
    • Establishing Clear Metrics for Impact Assessment: Develop quantitative and qualitative metrics aligned with global standards like the Global Reporting Initiative (GRI) or Environmental, Social, Governance (ESG) frameworks. India could adopt a national framework for CSR impact assessment similar to ESG reporting standards.
    • Transparent Communication of CSR Outcomes: Regularly publish detailed reports on CSR activities, fund utilization, and outcomes through annual reports or digital platforms. In India, companies are mandated to file forms like CSR-2 under the Companies Act, ensuring transparency in fund utilization.
    • Leveraging Technology for Monitoring and Reporting: Use digital tools such as dashboards or CSR management software to monitor projects in real time and automate reporting. Google employs advanced data analytics tools to track its progress toward achieving carbon neutrality by 2030.

THE CONCLUSION:

The Ministry of Corporate Affairs emphasizes the need for robust monitoring mechanisms to ensure compliance with Section 135 of the Companies Act. The World Business Council for Sustainable Development highlights that integrating ESG metrics into business operations enhances financial performance and social impact. NITI Aayog recommends aligning CSR activities with flagship government schemes like Swachh Bharat Abhiyan or Skill India Mission for greater synergy.

UPSC PAST YEAR QUESTIONS:

Q.1 In the light of the Satyam Scandal (2009), discuss the changes brought in corporate governance to ensure transparency and accountability. 2015

Q.2 Corporate social responsibility makes companies more profitable and sustainable. Analyse. 2017

MAINS PRACTICE QUESTION:

Q.1 Discuss the role of CSR in promoting inclusive growth and sustainable development. Highlight the operational and strategic challenges businesses face in fulfilling their CSR obligations.

SOURCE:

https://www.dailypioneer.com/2024/columnists/challenges-in-csr-accounting–pathways-to-meaningful-impact.html

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